What it does

Integrate our One-Time On-Demand Pickup API and request a package pickup right from your online platform. You can request a One-Time On-Demand pickup at your business location. If your contract specifies a third-party pickup, you can also request a pickup at that location. 

How it works

Follow these steps to request a pickup:

1. Determine if pickup is available at your location and find cut-off times.
2. Request a pickup using the Create Pickup Request web service. Among other elements, your request will include the following:
   • Pickup location: Specify whether pickup is at the business address we have on file or at a third-party location (note that third-party pickups are still billed to you).
   • Pickup date: Request a pickup the day you need it. You can schedule up to 30 days in advance if you have a package agreement or up to 5 days in advance if you don’t.
   • Pickup time: Choose a Ready for Pickup Time between noon and 4 p.m. For same-day pickups, you must submit the request at least one hour before your desired pickup time. Your closing time must be at least an hour after your preferred time.

See the full list of request elements in the Create Pickup Request web service.

Once you’ve submitted a successful pickup request, you’ll receive a request ID number and status (pending). If you request a same-day pickup after the cut-off times for that day, you’ll receive an error.