Tracking
2.0.0
Tracking 2.0.0
Track your packages in real time and confirm delivery
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What it does
The Canada Post Tracking API lets customers track their shipments in real time. Using the package identification number, customers can view the exact location of their package as it moves toward – and when it reaches – its destination.
How it works
The tracking API uses the following parameters to identify and track packages (not all tracking services use all parameters):
Please note: The Tracking API returns limited details for older tracking numbers. These details are archived. Use Track to retrieve them.
Read more
- Parcel Identification Number (PIN):
A PIN is assigned by Canada Post when the shipping label is created. - Delivery Notice Card (DNC):
A DNC number is provided on the card left by delivery personnel when no one is home to receive the delivery. - Reference Parameters:
A collection of criteria to identify one or more packages, such as customer number, reference number, destination postal code, and mailing date.
Latest updates in this version
April 30, 2026
We've updated our APIs to improve security and performance. Protocols are now REST-only with JSON standardization (XML and SOAP are no longer supported), and OAuth 2.0 Bearer tokens are now mandatory for all requests. We've also added YAML configuration files and expanded support for 10 programming languages.
For full details, read the release notes.
Tracking workflow
The Tracking workflow begins with the API retrieving the latest event for the item. Then, details on all delivery events for a single item are retrieved. Finally, the API obtains a copy of the delivery confirmation certificate associated with the item.
Tracking calls
Tracking service functionality is provided through the following calls:
| Service | Description |
|---|---|
| Get Tracking Summary | Returns the most recent delivery event for a package, including confirmation of package delivery. The package is identified using PIN, DNC, or other reference parameters. |
| Get Tracking Details | Returns all tracking events for a package. The package is identified using a PIN or DNC. |
| Get Delivery Confirmation Certificate | If the package has been delivered, this call returns a PDF with the tracking number, service used, reference numbers, delivery date, signatory name, and signature image (if available). The package is identified using a PIN only. |
Start using the API
Get started
Consult our Developer guide for details about access tokens, authentication, rate limits, and more.
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