Messages and code tables

Error messages

Error messages and mitigation strategies

In some cases, it will make sense to pass an error message directly to your end users. In other cases, you can choose to prevent an error message from appearing by putting a mitigation strategy in place, as described in the table below.

Please note: Where messages have parameters (a number in curly brackets), the web service will substitute the appropriate value(s).

Error messages and mitigation strategies
Code	Description	Meaning and mitigation
Server	Rejected by SLM Monitor.	You have exceeded the throttle limit for your API key. You'll be blocked from making additional calls for up to a minute. You can request a limit increase using the “Increase Limits” link found below your API keys.
AA001	The user ID for the request has been deactivated. If you left the Developer Portal, rejoin the portal.	From the Developer Portal website, select Register.
AA002	The username and password of the request don't match the endpoint. For example, development key against production endpoint or vice versa.	Merchant requests can't be sent to the development environment.
AA003	The API key in the Authorization header doesn't match the mailed-by customer number in the request.	Verify your data.
AA004	You can't mail on behalf of the requested customer.	N/A
AA005	Platform ID not specified.	The platform-id header variable is empty or not present in the URL. This should only be encountered during platform development coding.
AA006	Platform not authorized.	The platform-id specified is incorrect or the merchant subsequently came to Canada Post and intentionally revoked permission for your platform to submit transactions on its behalf. The merchant could be asked to revalidate with Canada Post if they want to re-establish their relationship with the platform. This error would also occur if the online owner of the platform key voluntarily withdrew from the Developer Portal. In rare cases, Canada Post may have deactivated the entire platform status due to fraud or misuse concerns.
AA007	Platform not active.	You'll get this error if you've tried to use Get Merchant Registration Token while your application to become an approved ecommerce platform with Canada Post is still pending. You can't use this service until we have approved your application. In rare cases, we may have deactivated the entire platform status due to fraud or misuse concerns.
AA009	Key type not valid for platform-id.	If a key other than a merchant key is being used to authenticate a transaction, the platform-id field must not be specified. Remove the platform-id field from the request even if you're a registered platform. Only requests done on behalf of a merchant can specify the platform-id.
AA010	Incorrectly configured platform request.	The platform-id in the header and the platform-id in the URL disagree. These values must match.
E00010	No post offices found.	N/A
E002	AAA Authentication Failure.	The API Key for the request is invalid. Please double-check your inputs.
002	Duplicate PIN.	The Parcel Identification Number (PIN) or Delivery Notice Card (DNC) number you provided in your request is a duplicate.
003	No signature image available.	You might get this message if: You're looking for a signature image for a service that doesn't support signature (such as U.S. and international services). 45 days have passed since the signature image was captured. A recipient requested suppression of their signature image from view.
004	No PIN history.	No tracking results were found based on the parameters provided. Check your parameters and the order of the 'from' and 'to' dates.
006	Reference number, mailed from date, mailed to date and destination postal code are required fields for a reference number search.	Received only on reference number searches. Please provide all required fields.
007	No delivery information available.	N/A
008	Invalid date.	For summary reference searches, dates greater than 2 months old will result in a return of this error.
200	Success - As per specific service (see individual service documentation).	Process the details in the message body.
202	The requested resource is not yet available. Please try again later. For example, after a Create Non-Contract Shipment request, a delay of approximately 1 second is required before you can retrieve the shipping label with a Get Artifact call.	Submit the same request at regular intervals (for example, every second). For some types of actions, such as transmitting thousands of shipments, you may need to poll for a few minutes before the request is successful.
204	Success.	No action required. In other words, deletion was successful.
304	Success.	Use the stored version of the data. The resource hasn't been modified. Used in combination with ETag and If-None-Match headers.
400	Error Code = "Server"	A request failed schema validation. The description contains a detailed message to help you troubleshoot. These errors should only occur during development and should be resolved before any application goes to production.
400	Error Code = numeric	If the code is numeric, the error could either be corrected by an end-user, given a flexible UI, or could be corrected by the developer in the form of logical selections, filters, or validations by the application in advance of sending the request.
401	Error.	Correct the API key in the Authorization header.
403	Error.	See Errors AA001, AA002, AA003, AA004
404	Not found.	The resource path is incorrect or the resource is no longer available. If received for a recently created resource, retry later.
406	Error.	The interface version expected to be returned by the request (GET) is invalid or not supported. Change the Accept header variable.
415	Error.	The interface version declared in the request (POST) is invalid or not supported. Change the content-type header variable.
500	Error.	Correct the schema error as per the detailed message.
1128	Value is a mandatory field for at least one of the options selected.	One of the specified <option-code> values requires an <option-amount> indicator. For example, Collect on Delivery (COD) and Insurance (COV) require amounts. You can identify options with this requirement by a Get Option call where the <qualifier-required> element is 'true'.
1156	Address Line 1 is a mandatory field.	Please include a value in address-line-1.
1157	City is mandatory when shipping to Canada or USA.	Please enter a city.
1159	Province is mandatory when shipping to Canada and state is mandatory when shipping to USA.	Please enter a province or state.
1182	The transaction could not be authorized. Please update the credit card information.	Due to an issue with the default credit card on file with Canada Post, we can't authorize this transaction. This error will occur, for example, if the credit card has expired or has been reported stolen. Please sign in to the Canada Post website and edit your business profile to provide updated credit card information.
1184	The COD Method of Collection is a mandatory field when the COD option is selected.	The COD option requires the end user to indicate the method of collection for the COD order. See the code table for valid option-qualifier-2 values in Create Shipment.
1459	The Reason for Export code value is not valid (Please note: As of April 2016, gift is no longer valid).	Enter a valid reason for export. The options are: DOC = document SAM = commercial sample REP = repair or warranty SOG = sale of goods OTH = other (if you select OTH, you must also provide more details in the other-reason field)
1622	The expected-mailing-date must not be in the past.	The <expected-mailing-date> is used to calculate the delivery date. It should be either the current date or a date in the future when the mail will be deposited at Canada Post. You can remove this element from the request, in which case it will be assumed that the shipment is deposited on the same day as the electronic record is created. The system or user can also provide a future date.
1653	Method of payment “Account” is not available. Please select another method of payment.	To create an authorized return or a commercial shipping label you must be a commercial customer with a parcel agreement and have an account in good standing. If you're a Solutions for Small Business™ customer, returns web services are not available.
1702	The contract number is not associated to the Mailed on Behalf of Customer Number in the CPC accounting system on the mailing date.	N/A
1711	Please select a different method of payment.	Valid methods of payment are by account or credit card.
1718	The value exceeds the maximum threshold of {0}.	The amount of insurance requested in the <option-amount> must be reduced to the maximum value (as indicated in the error message) or less.
1719	The coverage amount can't exceed the total value of your goods, up to the maximum allowable for the product and country.	If you want the maximum allowable coverage, set option-qualifier-1 to 'true' and don't provide a value in option-amount. Otherwise, adjust your option-amount value so it's less than or equal to the total value of your goods or the maximum allowable for product and country.
1722	The {0} option is invalid for the selected service. Please change the options or select another service.	End users can select a number of options when using delivery services. However, not all shipping and mailing services offer the same set of options. You can set up the Get Service request in advance so you present only the allowable options for a given service.
1740	The postal code is invalid.	This message appears if the postal code provided in the <destination> group is invalid. Some postal codes have a valid format but don't exist as part of a valid street address. Postal codes that generate this error must be corrected by the end user or in the source data store.
1743	The Customs Non Delivery Instruction can't be 'Treat As Abandoned' if shipping an international parcel service with coverage.	Either the coverage option (COV) needs to be removed or the non-delivery option of 'ABAN' needs to be changed to one of the other valid options such as 'RASE' (Return at Sender's Expense).
2550	Contract number is not valid.	This error occurs when a rating request is made with a non-numeric value for the contract parameter in the query string. This value can be omitted to see information available to all customers.
2206	Contract Number is a required field.	For a Create Shipment request, a value for element <contract-id> within <settlement-info> must be provided. Behalf-of customers without a contract can't use the Create Shipment request.
2550	The contract number is not valid.	The contract-id you provided is not a valid contract number. Check your number and try again.
2561	This Customer Number and Contract Number combination is invalid.	For a Create Shipment request, the value in the MOBO customer in the URL doesn't have a valid relationship to the <contract-id> value in the body of the request. For a Get Rates request, the <customer-number> and <contract-id> values in the body of the request don't have a valid relationship. If the 'mailed by' and MOBO customer numbers are the same, the error will be with the contract number.
2653	The postal code isn't valid for the selected province. Please correct the postal code or select a different province.	In the <destination> group, the <prov-state> value doesn't agree with the province for the <postal-zip-code> value. One of these two elements needs to be changed to align with the other.
2683	The COD amount cannot exceed {0}.	The value in <option-amount> must be reduced. Please note: There's a $1,000 maximum (including shipping cost, if applicable) on COD shipments for Solutions for Small Business™ customers and a $5,000 maximum for commercial customers. The maximum allowed collection amounts by method of collection are outlined in the Postal guide.
2700	Total Customs Weight must not be greater than the item weight.	The value in the <weight> element within <parcel-characteristics> can't be less than the sum of the product of <unit-weight> and <customs-number-of-units> within each <item>. If this occurs, it suggests the list of items for customs is incorrect (too high) or the total weight is incorrect (too low).
7000	The selected service is not available for this country and contract combination.	The <service-code> and the <country-code> within <destination> need to be valid pairings. For example, the <country-code> must always be 'US' when the <service-code> begins with 'USA'. Likewise, 'US' or 'CA' can't be the value in the <country-code> when the <service-code> begins with 'INT'. Shipping to a U.S. Protectorate When using other shipping services to ship to protectorates, the service code must begin with ‘USA’, the country code 'US', and the <prov-state> must be the protectorate country code. View U.S. protectorate codes
7007	The weight value is invalid. The weight of each piece must be less than or equal to {0}.	Different shipping and mailing services have different maximum allowed weights. You can pre-determine the maximum allowed weight by calling Get Service for the service and checking the 'max' attribute of the <weight-restriction> element.
7008	Xpresspost-International should be used for the selected country rather than International Parcel Air.	The value in <service-code> is INT.XP.AIR however the value in the <country-code> within <destination> supports INT.XP instead.
7010	We can't provide you with a price at this time. Please try again later.	This error is returned along with an HTTP code of 202, which indicates that your application should sleep for a second and try the same request again. This message shouldn't be presented to the end user.
7031	Please provide the conversion factor from the Canadian dollar (required when customs currency is not CAD)	When the <currency> within <customs> is not in Canadian dollars (CAD), you must include a conversion rate in <conversion-from-cad>. This value is then multiplied by the <customs-value-per-unit> to calculate the value in CAD.
7041	You can only include a maximum of 8 instances of the 'item' element per shipment when using Small Packet service. Please reduce to 8 or change the shipping service.	In your Create Shipment request, reduce the number of 'item' elements to 8 or fewer or choose a different shipping service.
7050	The {0} option requires the {1} option, please add the prerequisite or remove the option.	There are some options that can be applied to a shipment that require the presence of another option. You can use the Get Option call in advance to check the contents of the <prerequisite-options> group for options selected by end users or options available for a given service. Please note: The Delivery Confirmation (DC) option is added automatically where available or included with the service.
7051	The {0} option conflicts with the {1} option, please remove one of the options.	There are some options that can be applied to a shipment that conflict with the presence of another option. You can use the Get Option call in advance to check the contents of the <conflicting-options> group from a Get Option call for options selected by end users or options available for a given service.
7088	Reason for export is invalid.	This message indicates either that: The value provided in the Reason for export field isn't one of the allowed values. or The Reason for export is 'OTH' (other) and the field Other reason isn't provided. The Other reason field is required if the Reason for export is 'OTH'.
7096	Country of origin is mandatory.	Add country of origin for each corresponding item in the customs info (countryOfOrigin field).
7130	This product isn't available for the current contract and country.	The <service-code> and the <country-code> within <destination> need to be valid pairings. For example, the <country-code> must always be 'US' when the <service-code> begins with 'USA'. Likewise, 'US' or 'CA' can't be the value in the <country-code> when the <service-code> begins with 'INT'. Shipping to a U.S. Protectorate When using other shipping services to ship to protectorates, the service code must begin with 'USA', the country code 'US', and the <prov-state> must be the protectorate country code.
7230	The Deliver to Post Office option isn't allowed in 'Quick Ship' mode because it requires complete recipient name and address information.	Don't use this mode or option.
7266	Postal code must be in format A9A or A9A9A9.	Enter just the FSA (the first 3 characters of the postal code) or the full postal code in the format A9A9A9.
7272	The promo code is invalid (doesn't exist or is not applicable to the selected service).	Please check your promo code to see when it expires and which service(s) it's valid for.
7282	At least one of Recipient Name or Company Name is required per customs regulations.	Enter a name or a company-name in the destination structure.
7285	As you must provide a manifest when you induct Continuous Inbound Freight (CIF) shipments, you can't set transmit-shipment to 'true' for these shipments.	In your Create Shipment request, remove the element <transmit-shipment>. Be sure to perform a Transmit Shipments call and complete the required steps to produce a manifest.
7289	The selected service isn't valid for the specified customer or contract.	You've chosen a shipping service that's not available to you. Please select a different shipping service.
7291	Shipment hasn't been transmitted; you must use Void Shipment.	You can't submit a Refund Shipment request for a shipment that you haven't yet transmitted. Please use the Void Shipment service instead.
7292	A refund request has already been submitted for this shipment. Refunds take a few days to be processed.	We've received your request for a refund. Once we've approved it, you'll get an email and your refund. You can check the status of your service ticket by signing in to the Canada Post website.
7296	The request couldn't be completed. You can try again later.	You can't submit a Refund Shipment request for a shipment that you haven't yet transmitted. Please use the Void Shipment service instead.
7311	The pre-authorized amount doesn't match the calculated charges.	The amount that you pre-authorized doesn't match our calculated charges. To ensure you pre-authorize the proper amount, always perform a Get Rates request with exactly the same parameters (contract, article, dimensions, options, and so on) before you call Create Shipment.
7312	No default Supplier Account is specified in your Canada Post profile.	Please sign in to your Canada Post online profile and add a Supplier Account.
7313	Supplier Account payment can only be submitted by the account provider or an authorized user.	This method of payment is reserved for suppliers. Please select another method of payment. If you're a provider, please contact Canada Post.
7314	Request ID already exists; it must be unique when provided.	Please create a different customer-request-id that you haven't used in the last 90 days.
7315	customer-request-id is mandatory on a request with pre-authorized payment.	Please supply a customer-request-id. This element is mandatory because it's used as an audit trail.
7316	A pre-authorized payment is only valid with transmit-shipment = true and method of payment = SupplierAccount.	As you're pre-authorizing this shipment using a Supplier Account, it must be a shipment where no manifest is required and paid by Supplier Account.
7317	The issuer of the default Supplier Account in your Canada Post online profile doesn't match the platform you're using.	Please check your Canada Post online profile and verify the Supplier Account you've selected as default.
7322	The currency code is not a valid 3-digit ISO currency code.	Enter a valid ISO currency code. For example, CAD or USD. Look up currency codes
8044	US state value is invalid.	The <country-code> within <destination> is U.S. and the state is not a valid U.S. state or protectorate.
8064	A shipment can only be void if it's in a PROCESSED or PRINTED state.	The shipment has already been transmitted. A refund must be requested.
8534	A valid destination country must be supplied.	The destination country must be provided. See Codes for valid values.
8716	This product requires a valid value for Non-Delivery Handling	For some delivery services, it's mandatory to make a declaration regarding what should be done with an undeliverable shipment. You'll get this error if the required declaration isn't provided or is incorrect. You can use the Get Service request in advance to determine the allowed values for a service. You need to apply one of the mandatory values in <option-code> as an <option> in the Create Shipment request. If a given service has only one valid value, you can use it as a default.
9105	A required query parameter wasn't provided in the request.	Add the required query parameter to the request.
9108	You've reached the maximum number of labels that can be printed (10,000); you must transmit before continuing.	A request to Create Shipment has been blocked because too many labels have been created that have not yet been transmitted. Make the Transmit Shipments request for one or more open groups before the next shipment is created.
9109	You've reached the maximum number of groups that can be open (9999); you must transmit before continuing.	A request to Create Shipment has been blocked because a new <group-id> value has been provided but the maximum number of unique (untransmitted) groups has already been created. Make a Transmit Shipments request for one or more open groups before the next shipment is created.
9110	You've reached the maximum number of shipments in a group (5,000); you must transmit before continuing.	A request to Create Shipment has been blocked because the <group-id> specified already contains the maximum number of shipments allowed. Make a Transmit Shipments request for the group or change the <group-id> value for the Create Shipment request.
9111	No services are appropriate for the shipment of the defined parcel. Validate the parcel criteria against product specifications.	A Get Rates request was unable to return any price quotes because the shipment characteristics such as weight or dimensions were outside of the service selected or outside of all possible services. If a specific service was selected, remove the selection or choose a different service.
9112	The service {0} is not available for the specified country or customer/contract.	The <service-code> specified in the request is not suitable for the shipment characteristics such as the destination country. Use Discover Services for the specified country to find valid service codes.
9113	Please specify your customer number or customer number and contract number to receive a 'commercial' rate quote. You can specify a 'quote-type' of 'counter' to get consumer rates without a customer or contract number.	A Get Rates request was made with <quote-type> omitted or with the value of 'commercial' and without the <customer-number> element. For commercial quotes, a contract number should also be provided if one exists.
9114	To get 'counter' rates, the elements of customer number and contract number should be omitted. If a 'commercial' quote is desired, the quote-type element can be omitted or set to a value of 'commercial'.	A Get Rates request was made with <quote-type> of 'counter' and <customer-number> or <contract-id> elements were present. Remove the elements or change to a 'commercial' quote type.
9116	The 'From' date can't be a later date than the 'To' date.	Make sure the 'From' date is earlier than the 'To' date.
9117	Option {0} has been improperly assigned a value or qualifier.	Some options require amounts or qualifiers, however most do not. (For example, Insurance [COV] requires an amount but the Signature does not.) You can use the Get Option call when creating options to see which services do and do not require amounts or qualifiers.
9118	Group id: {0} was not found for transmission. Please remove or correct.	Please remove or correct.
9119	Shipment id {0} was not found for exclusion. Please remove or correct.	A Transmit Shipments request was made with a specific shipment exclusion request, however the specified shipment for exclusion doesn't exist. Remove the one <shipment-id> in error or remove the <excluded-shipments> block.
9120	The return service code is not valid.	A Create Shipment request was made which requested a return label to be produced at the same time as the outgoing label but the <return-spec> complex type had an invalid value for <service-code>. Get Service returns a true value for <allowed-as-return-service> for codes valid to be used in a return. For example, DOM.EP, DOM.RP, DOM.XP, DOM.PC
9122	All groups in the transmit request were empty or all shipments were excluded; there was nothing to transmit.	A Get Groups call can be made to see what groups are candidates for transmit. It's possible that all groups are empty if a prior Transmit Shipments request was made. Empty groups are only deleted by the system after 24 hours.
9128	Please set the appropriate customs defaults for a document.	If a document-only service is selected, the: <reason-for-export> must be "DOC" <other-reason> must be omitted <currency> must be CAD <conversion-from-cad> must be omitted <additional-customs-info> must be omitted <customs-number-of-units> must be 1 <customs-description> must be 'Document' SKU must be omitted <hs-tariff-code> must be omitted <unit-weight> must be .01 <customs-value-per-unit> must be .01 <country-of-origin> must be omitted <province-of-origin> must be omitted
9150	System error.	Unable to render a PDF due to a problem with the server. This error shouldn't occur and would be the responsibility of Canada Post to correct.
9151	System error.	Unable to render a PDF due to a problem with the server. This error shouldn't occur and would be the responsibility of Canada Post to correct.
9152	The customer number provided doesn't have the correct format.	This error is returned if the request has a MOBO customer part of the URL which is not numeric.
9153	The transmit process hasn't finished yet. Please try again later.	A Get Manifest request was made too soon after Transmit Shipment. A sleep time of 350 milliseconds per shipment is recommended.
9154	A system error has occurred. Please try again later. If the problem persists, please contact the Canada Post help desk.	You'll get this error if you're trying to use Get Manifest (Artifact ID) service but the previous Transmit Shipment attempt failed. Shipments are manifested asynchronously hence the error is returned on the following request. The common cause of transmit failure is a missing default credit card.
9155	System error.	Unable to render a PDF due to a problem with the server. This error shouldn't occur and would be the responsibility of Canada Post to correct.
9159	No labels remain for this template.	A Retrieve Next Open Return Artifact request was made but the total number of labels defined in the template has already been retrieved. Issue another Create Open Return Template request for a new set of labels.
9162	Length, Height and Width are mandatory when the document flag is false.	Unless sending a document, values must be provided for length, width and height.
9164	You've reached the maximum number of open return templates ({0}); you may delete some templates that you're no longer using.	A Create Open Return Template request was made, but the maximum allowed number of templates already exists. Templates that are no longer required can be deleted.
9165	You have reached the maximum number of unused open returns ({0}); you may delete some templates that you are no longer using or specify a lower limit for this new template (current limit is {1}).	There's a limit to the number of labels that can be requested by all open templates combined. A new request has been made that exceeds this limit.
9173	Commercial customers with a valid parcel agreement must use Contract Shipping services. If you're a commercial customer and you don't have a parcel agreement, please contact your sales representative or call 1-866-757-5480.	The customer number provided in the request belongs to a commercial customer. The Contract Shipping set of services must be used rather than the set in Non-Contract Shipping.
9174	To pay by credit card, a default payment card must be indicated on your Canada Post online profile. Please ensure an active card is stored as the default. Contract shippers may use 'account' as an alternate method of payment.	(Create Shipment / Create Non-Contract Shipment) This error appears when a Create Non-Contract Shipment request is made but no default credit card is on file with Canada Post. Please sign in to the Canada Post website and update your business profile to select or add a default credit card.
9174	The specified token-id is either invalid or has expired.	(Get Merchant Registration Info) There's a 30-minute time limit for getting merchant information through a request by token-id. If you have an established merchant and would like current information about that merchant, use the service called Get Customer Information, which you can call at any time.
9182	The Message Type is invalid.	The message type must always be SO (scheduled outage).
9183	Only one of the search parameters must be provided.	You can search using only one method.
9185	Limit and Date only apply to noManifest=true requests.	You need not provide Limit or Date on a search by group or manifest.
9186	Only one of Shipping Point ID or requested-shipping-point must be provided.	The elements shipping-point-id and requested-shipping-point are mutually exclusive. Please provide one or the other.
9187	Requested Shipping Point is mandatory when CPC Pickup Indicator is provided.	If you've provided cpc-pickup-indicator, you must also provide requested-shipping-point.
9188	{0} is not a valid Shipping Point ID on the date of deposit. Use Find a Deposit Location on canadapost.ca to find valid site numbers.	Look up your site number using Find a Deposit Location.
9189	Fields Requested Shipping Point and Shipping Point ID are mutually exclusive.	Provide either requested-shipping-point or shipping-point-id, but not both.
9191	ZPL is a language for thermal printers. You can therefore only use it with 4x6 thermal paper.	In your Create Shipment request, change the output-format element to 4x6 if you want to print thermal labels. If you want to print on plain paper, change the encoding element to PDF and keep the output-format at 8.5x11.
9192	3x5 return labels are not available anymore. Please use 4x6 on thermal printers.	In your Create Authorized return request, change the output-format element to 4x6 if you want to print thermal labels. If you want to print on plain paper, change the encoding element to PDF and change the output-format to 8.5x11.
9196	Only one of from (date) and tracking PIN must be provided.	You can either search for shipments using a date range or a tracking PIN, but not both.
9208	Public labels are only available in 8.5x11 PDF format.	In your Create Authorized return request, set the output-format element to 8.5x11 and the encoding element to PDF.
10028	Invalid Product Service ID specified.	The <service-code> value used to indicate the service for the shipment doesn't match any valid service codes. The Discover Services request will return valid service codes for a given destination.
10035	Invalid Country code specified in destination.	The <country-code> within <destination> is not a valid country code.
Server	Details of the schema error are described in the faultstring.	Please see the faultstring for more details about the schema error.
env:Client	The endpoint is incorrectly specified – correct and resubmit.	Please check your endpoint and try again.

Code tables and abbreviations

Service codes

Element name: <service-code>

Service codes
Code	Description
DOM.EP	Expedited Parcel
DOM.PC	Priority
DOM.RP	Regular Parcel
DOM.XP	Xpresspost
DOM.XP.CERT	Xpresspost Certified
INT.IP.AIR	International Parcel Air
INT.IP.SURF	International Parcel Surface
INT.SP.AIR	Small Packet International Air
INT.SP.SURF	Small Packet International Surface
INT.TP	Tracked Packet – International
INT.XP	Xpresspost International
USA.EP	Expedited Parcel USA
USA.SP.AIR	Small Packet USA Air
USA.TP	Tracked Packet – USA
USA.TP.LVM	Tracked Packet – USA (LVM) (large volume mailers) Please note: To use this option, it must be specified in your contract.
USA.XP	Xpresspost USA

Service options

Service options
Service features <option-class> = FEAT	Delivery instructions <option-class> = DI	Non-Delivery Handling Codes <option-class> = NDI
COD, COV, DC, SO, D2PO	PA18, PA19	HFP, DNS, LAD, RASE, ABAN, RTS

Option details

Option details
Option description	Additional required elements	Conflicting options	Prerequisite options
Coverage Option code COV	`<option-amount>` The amount of insurance coverage to be purchased.	N/A	DC
Collect on Delivery Option code COD	`<option-amount>` The base amount to Collect on Delivery (shipping costs may also be added by the system as described below in option-qualifier-1). `<option-qualifier-1>` true = option-amount includes shipping cost false = option-amount does not include shipping cost `<option-qualifier-2>` Method of payment for COD. Valid values are: CSH (cash) CHQ (cheque) MOCC (money order/certified cheque)	D2PO, LAD	DC
Delivery confirmation (system generated) Option code DC	N/A	N/A	N/A
Signature option Option code SO	N/A	LAD	DC
Deliver to Post Office (requires qualifier) Option code D2PO	`<option-qualifier-2>` The office ID of the destination post office (found in the Get Nearest Post Office response). See Deliver To Post Office documentation for all requirements. under `<destination>`: <name> <address-details> <client-voice-number> under `<notification>`: <email> <on-delivery> must be set to true	HFP, COD, LAD, DNS	N/A
Do Not Safe Drop Option code DNS	N/A	PA19, HFP, PA18, LAD, D2PO	N/A
Card for Pickup Option code HFP	N/A	D2PO, DNS, LAD	N/A
Leave at Door (Do not Card) Option code LAD	N/A	COD, PA18, HFP, DNS, SO, D2PO, PA19	N/A
Return at sender's expense Option code RASE	N/A	ABAN, RTS	N/A
Abandon Option code ABAN	N/A	RASE, RTS	N/A
Return to Sender Option code RTS	N/A	RASE, ABAN	N/A
Proof of Age required (18 years) Option code PA18	N/A	PA19, LAD, DNS	SO
Proof of Age required (19 years) Option code PA19	N/A	PA18, LAD, DNS	SO

Parcel characteristics

Parcel characteristics appear as Boolean elements in Create Shipment but as <option-code> in Get Shipment Price.

Parcel characteristics
Code	Description
UP	`<unpackaged>`
CYL	`<mailing tube>`
OS	`<oversized>`

Methods of COD payment

Element name: <option-qualifier-2>

Methods of COD payment
Code	Description
CSH	Cash
CHQ	Cheque
MOCC	Money order / Certified cheque

Option information

Element name: <option-class>

Option information
Code	Description
FEAT	Indicates that the option is a service feature.
DI	Indicates that the option is a delivery instruction.
NDI	Indicates that the option is an instruction in the case of unsuccessful delivery.

Adjustment codes

Element name: <adjustment-code>

Adjustment codes
Code	Description
AUTDISC	Automation discount.
FUELSC	Fuel surcharge.
V1DISC	Solutions for Small Business™ discount.
PROMODISC	Promotional discount (if the promo code is invalid or expired, the discount amount will show as zero under adjustment-cost).
PURFEE	Fee charged for using a label before it was paid for.

Reason for export

Element name: <reason-for-export>

Reason for export
Code	Description
GIF	Gift
DOC	Document
SAM	Commercial sample
REP	Repair or warranty
SOG	Sale of goods
OTH	Other

Currency

Element name: <currency>

Currency
Code	Description
CAD	Canadian dollar
USD	United States dollar
AUD	Australian dollar
XOF	Benin CFA franc BCEAO
BTN	Bhutan ngultrum
BOB	Boliviano
BAM	Bosnia and Herzegovina convertible mark
BWP	Botswana pula
GBP	British pound
XPF	CFP franc
KYD	Cayman dollar
CNY	Chinese renminbi
KMF	Comoros franc
CRC	Costa Rica colon
HRK	Croatian kuna
CUP	Cuban peso
CZK	Czech krona
DKK	Danish krone
DJF	Djibouti franc
DOP	Dominican peso
XCD	East Carribean dollar
EGP	Egyptian pound
SVC	El Salvador colon
ERN	Eritrean nafka
ETB	Ethiopian birr
EUR	European euro
FKP	Falkland pound
FJD	Fiji dollar
XAF	Gabon CFA franc BEAC
GMD	Gambian dalasi
GEL	Georgian lari
GYD	Guyana dollar
HTG	Haitian gourde
HNL	Honduran lempira
HKD	Hong Kong dollar
HUF	Hungarian forint
INR	Indian rupee
IDR	Indonesian rupiah
ILS	Israeli scheckel
JMD	Jamaican dollar
JPY	Japanese yen
JOD	Jordanian dinar
KZT	Kazakstanian tenge
KES	Kenyan shilling
KWD	Kuwaiti dinar
KGS	Kyrgyzstan som
LAK	Laotian kip
LBP	Lebanese pound
LSL	Lesotho loti
LRD	Liberian dollar
LYD	Libyan dinar
MOP	Macao pataca
MKD	Macedonian denar
MWK	Malawi kwacha
MYR	Malaysian ringgit
MVR	Maldive rufiyaa
MRO	Mauritanian ouguiya
MUR	Mauritian rupee
MXN	Mexican pesos
MDL	Moldavian leu
MNT	Mongolian tugrik
MAD	Moroccan dirham
MMK	Myanmar kyat
NAD	Namibian dollar
NPR	Nepalese rupee
TWD	New Taiwan dollar
NZD	New Zealand dollar
NIO	Nicaraguan cordoba oro
NGN	Nigerian naira
KPW	North Korean won
NOK	Norwegian krone
OMR	Omani rial
PKR	Pakistani rupee
PAB	Panamanian balboa
PGK	Papua New Guinea kina
PYG	Paraguayan guarani
PEN	Peruvian new sol
PHP	Philippine peso
PLN	Polish zloty (new)
QAR	Qatar rial
RUB	Russian ruble
RWF	Rwandan franc
WST	Samoan tala
STD	Sao Tome / Principe dobra
SAR	Saudi riyal
SCR	Seychelles rupee
SLL	Sierra Leone leone
SGD	Singapore dollar
SBD	Solomon Islands dollar
SOS	Somalian shilling
ZAR	South African rand
KRW	South Korean won
LKR	Sri Lankan rupee
SHP	St.Helena pound
SZL	Swaziland lilangeni
SEK	Swedish krona
CHF	Swiss franc
SYP	Syrian pound
TZS	Tanzanian shilling
THB	Thailand baht
TOP	Tongan pa'anga
TTD	Trinidad and Tobago dollar
TND	Tunisian dinar
UGX	Ugandan shilling
UAH	Ukraine hryvnia
AED	United Arab Emirates dirham
UYU	Uruguayan peso (new)
UZS	Uzbekistan som
VUV	Vanuatu vatu
VND	Vietnamese dong
ANG	West Indian guilder
YER	Yemeni rial

Credit card type

Element name: <card-type>

Credit card type
Code	Description
MC	MasterCard
VIS	Visa
AME	American Express

Manifest time of creation

Element name: <manifest-time>

Manifest time of creation
Code	Description
HH	The 24-based hour
MM	The minutes
TZ	The time zone abbreviation (for the server)

Taxes

Element name: <gst> <pst> <hst>

Taxes
Code	Description
GST	Goods and Services Tax
PST	Provincial Sales Tax
HST	Harmonized Sales Tax

Parcel identification parameters

Element name: {pin number} {dnc number}

Parcel identification parameters
Code	Description
PIN	Parcel Identification Number
DNC	Delivery Notice Card

Tracking type

Element name: <type>

Tracking type
Code	Description
COD_PIN	The Parcel Identification Number of an item shipped COD (Collect on Delivery).
REMIT_PIN	The Parcel Identification Number of the remittance (payment) for an item that was shipped COD.

Extended country names for standard country codes

Extended country names for standard country codes
Code	Country
AN	Saba
AN	Saint Eustatius
AN	Curacao
AN	Bonaire
AN	Saint Maarten
CC	Keeling Islands
CD	Zaire
CN	Tibet
ES	Balearic Islands
ES	Canary Islands
ES	Spanish North Africa
FK	Malvinas
FR	Corsica
GB	Channel Islands
GB	England
GB	Northern Ireland
GB	Scotland
GB	Wales
GB	Great Britain
IT	Sicily
KP	North Korea
KR	South Korea
MM	Burma
NL	Holland (Netherlands)
PT	Azores
PT	Madiera
RS	Vojvodina
ST	Principe
TL	East Timor
VA	Vatican
VG	Tortola
VI	St. Croix
VI	St. Thomas
WS	Western Samoa
XZ	Kosova

Standard country codes

Standard country codes
Code	Country
AC	Ascension
AD	Andorra
AE	United Arab Emirates
AF	Afghanistan
AG	Antigua and Barbuda
AI	Anguilla
AL	Albania
AM	Armenia
AN	Netherlands Antilles
AO	Angola
AQ	Antarctica
AR	Argentina
AS	American Samoa
AT	Austria
AU	Australia
AW	Aruba
AX	Aland islands
AZ	Azerbaijan
BA	Bosnia and Herzegovina
BB	Barbados
BD	Bangladesh
BE	Belgium
BF	Burkina Faso
BG	Bulgaria
BH	Bahrain
BI	Burundi
BJ	Benin
BL	Saint Barthélemy
BM	Bermuda
BN	Brunei
BO	Bolivia
BR	Brazil
BS	Bahamas
BT	Bhutan
BV	Bouvet Island
BW	Botswana
BY	Belarus
BZ	Belize
CA	Canada
CC	Cocos Islands
CD	Democratic Republic of the Congo
CF	Central African Republic
CG	Congo
CH	Switzerland
CI	Côte d'Ivoire (Ivory Coast)
CK	Cook Islands
CL	Chile
CM	Cameroon
CN	China
CO	Colombia
CR	Costa Rica
CU	Cuba
CV	Cape Verde
CX	Christmas Island
CY	Cyprus
CZ	Czech Republic
DE	Germany
DJ	Djibouti
DK	Denmark
DM	Dominica
DO	Dominican Republic
DZ	Algeria
EC	Ecuador
EE	Estonia
EG	Egypt
EH	Western Sahara
ER	Eritrea
ES	Spain
ET	Ethiopia
FI	Finland
FJ	Fiji
FK	Falkland Islands
FM	Micronesia
FO	Faroe Islands
FR	France
GA	Gabon
GB	United Kingdom
GD	Grenada
GE	Georgia
GF	French Guiana
GG	Guernsey
GH	Ghana
GI	Gibraltar
GL	Greenland
GM	Gambia
GN	Guinea
GP	Guadeloupe
GQ	Equatorial Guinea
GR	Greece
GS	South Georgia and the South Sandwich Islands
GT	Guatemala
GU	Guam
GW	Guinea-Bissau
GY	Guyana
HK	Hong Kong
HM	Heard Island and McDonald Islands
HN	Honduras
HR	Croatia
HT	Haiti
HU	Hungary
ID	Indonesia
IE	Ireland
IL	Israel
IM	Isle of Man
IN	India
IO	British Indian Ocean Territory
IQ	Iraq
IR	Iran
IS	Iceland
IT	Italy
JE	Jersey
JM	Jamaica
JO	Jordan
JP	Japan
KE	Kenya
KG	Kyrgyzstan
KH	Cambodia
KI	Kiribati
KM	Comoros
KN	Saint Kitts and Nevis
KP	Democratic People's Republic of Korea (DPRK)/North Korea
KR	South Korea
KW	Kuwait
KY	Cayman Islands
KZ	Kazakhstan
LA	Lao
LB	Lebanon
LC	Saint Lucia
LI	Liechtenstein
LK	Sri Lanka
LR	Liberia
LS	Lesotho
LT	Lithuania
LU	Luxembourg
LV	Latvia
LY	Libya
MA	Morocco
MC	Monaco
MD	Moldova
ME	Montenegro
MF	Saint Martin
MG	Madagascar
MH	Marshall Islands
MK	Macedonia
ML	Mali
MM	Myanmar
MN	Mongolia
MO	Macau
MP	Northern Mariana Islands
MQ	Martinique
MR	Mauritania
MS	Montserrat
MT	Malta
MU	Mauritius
MV	Maldives
MW	Malawi
MX	Mexico
MY	Malaysia
MZ	Mozambique
NA	Namibia
NC	New Caledonia
NE	Niger
NF	Norfolk Island
NG	Nigeria
NI	Nicaragua
NL	Netherlands (Holland)
NO	Norway
NP	Nepal
NR	Nauru
NU	Niue
NZ	New Zealand
OM	Oman
PA	Panama
PE	Peru
PF	French Polynesia
PG	Papua New Guinea
PH	Philippines
PK	Pakistan
PL	Poland
PM	Saint Pierre and Miquelon
PN	Pitcairn
PR	Puerto Rico
PT	Portugal
PW	Palau
PY	Paraguay
QA	Qatar
RE	Reunion
RO	Romania
RS	Serbia
RU	Russia
RW	Rwanda
SA	Saudi Arabia
SB	Solomon Islands
SC	Seychelles
SD	Sudan
SE	Sweden
SG	Singapore
SH	Saint Helena
SI	Slovenia
SJ	Svalbard
SK	Slovakia
SL	Sierra Leone
SM	San Marino
SN	Senegal
SO	Somalia
SR	Suriname
ST	São Tomé and Príncipe
SV	El Salvador
SY	Syria
SZ	Eswatini
TA	Tristan da Cunha
TC	Turks and Caicos Islands
TD	Chad
TF	French Southern Territories
TG	Togo
TH	Thailand
TJ	Tajikstan
TK	Tokelau
TL	Timor-Leste
TM	Turkmenistan
TN	Tunisia
TO	Tonga
TR	Turkey
TT	Trinidad and Tobago
TV	Tuvalu
TW	Taiwan
TZ	Tanzania
UA	Ukraine
UG	Uganda
UM	United States Minor Outlying Islands
US	United States
UY	Uruguay
UZ	Uzbekistan
VA	Holy See
VC	Saint Vincent and the Grenadines
VE	Venezuela
VG	British Virgin Islands
VI	U.S. Virgin Islands
VN	Vietnam
VU	Vanuatu
WF	Wallis and Futuna
WS	Samoa
XZ	Kosovo
YE	Yemen
YT	Mayotte
ZA	South Africa
ZM	Zambia
ZW	Zimbabwe

Province codes

Province codes
Code	Province
AB	Alberta
BC	British Columbia
MB	Manitoba
NB	New Brunswick
NF	Old code. Use NL
NL	Newfoundland and Labrador
NS	Nova Scotia
NT	Northwest Territories
NU	Nunavut
ON	Ontario
PE	Prince Edward Island
QC	Quebec
SK	Saskatchewan
YT	Yukon

State and protectorate codes

State and protectorate codes
Code	State/Protectorate
AA	Armed Forces America
AE	Armed Forces Europe
AK	Alaska
AL	Alabama
AP	Armed Forces Pacific
AR	Arkansas
AS	American Samoa
AZ	Arizona
CA	California
CO	Colorado
CT	Connecticut
DC	District of Columbia
DE	Delaware
FL	Florida
FM	Micronesia
GA	Georgia
GU	Guam
HI	Hawaii
IA	Iowa
ID	Idaho
IL	Illinois
IN	Indiana
KS	Kansas
KY	Kentucky
LA	Louisiana
MA	Massachusetts
MD	Maryland
ME	Maine
MH	Marshall Islands
MI	Michigan
MN	Minnesota
MO	Missouri
MP	North Mariana Isls.
MS	Mississippi
MT	Montana
NC	North Carolina
ND	North Dakota
NE	Nebraska
NH	New Hampshire
NJ	New Jersey
NM	New Mexico
NV	Nevada
NY	New York
OH	Ohio
OK	Oklahoma
OR	Oregon
PA	Pennsylvania
PR	Puerto Rico
PW	Palau
RI	Rhode Island
SC	South Carolina
SD	South Dakota
TN	Tennessee
TX	Texas
UM	Minor Outlying Islands
UT	Utah
VA	Virginia
VI	Virgin Islands
VT	Vermont
WA	Washington
WI	Wisconsin
WV	West Virginia
WY	Wyoming

U.S. protectorate codes

U.S. protectorate codes
Code	Protectorate
AA	Armed Forces America
AE	Armed Forces Europe
AP	Armed Forces Pacific
AS	American Samoa
FM	Micronesia
GU	Guam
MH	Marshall Islands
MP	North Mariana Islands
PR	Puerto Rico
PW	Palau
UM	Minor Outlying Islands
VI	Virgin Islands

Tracking scan events

The following table lists the tracking scan events that you can receive in the response to requests to the Get Tracking Summary and Get Tracking Details web services.

Tracking scan events
<event-identifier>	<event-type>	<event-description>
100	INFO	Item processed.
102	INFO	Item processed.
104	INFO	Item processed.
105	INFO	Item processed.
106	INFO	Item processed.
107	INFO	Item processed.
113	INFO	Item arrived at partner facility.
114	INFO	Item departed partner facility.
115	INFO	Item transferred to partner.
116	INFO	Item transferred to partner.
117	INFO	Item on hold. Documentation irregularity.
118	INFO	Item held. Recipient outside partner service area.
120	INFO	Item on hold. Incorrect or incomplete address.
121	INFO	Item on hold. Refused or unclaimed by recipient.
127	INFO	Item held at customs.
130	INFO	International item released from customs.
150	INFO	Hold period expired. Item has been disposed of.
152	INFO	COD payment is being issued.
156	INFO	Final notice. Item will be returned to sender if not collected within 10 days.
159	INFO	Delivery may be delayed due to extreme weather conditions.
160	INFO	Delivery may be delayed due to public authority or demonstration.
161	INFO	Delivery may be delayed due to labour disruption.
162	INFO	Delivery may be delayed due to transportation delay.
163	INFO	Delivery may be delayed due to power outage.
167	ATTEMPTED	International item being returned to sender. Insufficient postage.
168	ATTEMPTED	Item being returned to sender. Does not meet product requirements.
169	ATTEMPTED	International item being returned to sender. Incorrect or missing shipping label.
170	INFO	Item processed.
171	INFO	Verifying recipient's address; possible delay.
172	INFO	Item re-routed due to processing error; possible delay.
173	INFO	Customer addressing error found; attempting to correct. Possible delay.
174	OUT	Item out for delivery.
175	INFO	Item in transit.
179	INFO	Item cannot be delivered; more details to be provided.
181	ATTEMPTED	Shipping label invalid. International item being returned to sender.
182	ATTEMPTED	Documentation incomplete or illegible. Item being returned to sender.
183	ATTEMPTED	Service suspended to country. Item being returned to sender.
184	ATTEMPTED	Item is considered non-mailable matter. Item being returned to sender.
190	INFO	Retail transaction has been voided.
198	INFO	Label correction applied.
400	INCOMING	Item arrived.
405	VEHICLE_INFO	Item arrived.
410	VEHICLE_INFO	Item departed.
500	OUT	Out for delivery.
610	INFO	Item is with your concierge or building manager.
611	INFO	Item is at recipient's front door.
612	INFO	Item is at recipient's side door.
613	INFO	Item is at or in recipient's garage.
614	INFO	Item is at recipient's address.
615	INFO	Item received at recipient's address.
616	INFO	Item is in your community mailbox, parcel locker or apartment/condo mailbox.
617	INFO	Item is in recipient's mailroom.
618	INFO	Item is in recipient's mailroom.
619	INFO	Item is with recipient's delivery partner.
620	INFO	Item is in recipient's mailroom.
621	INFO	Delivery delayed to next business day.
622	INFO	Delivery delayed to next business day.
623	INFO	Delivery delayed to next business day.
624	INFO	Delivery delayed to next business day.
625	INFO	Delivery delayed to next business day.
626	INFO	Delivery delayed to next business day.
627	INFO	Delivery delayed to next business day.
628	INFO	Delivery delayed to next business day.
629	INFO	Locker pickup expired; post office pickup details to follow.
630	ATTEMPTED	Unable to deliver to locker; post office pickup details to follow.
700	ATTEMPTED	Unable to deliver to locker; post office pickup details to follow.
701	ARRIVAL_IN_CANADA	Item has arrived in Canada and will be presented for review.
710	ARRIVAL_IN_CANADA	Item arrived in Canada damaged. Sent for further processing.
800	TO_CUST	Item has been presented to Canada Border Services Agency (CBSA) for customs review.
810	INFO	Item held by customs.
815	INFO	International item being prepared for export.
900	FROM CUST	International item released from customs for processing by Canada Post.
910	FROM CUST	Item was released by customs and is now with Canada Post for processing.
1100	DETENTION	Refused by customs. Unacceptable sender information. Item being returned to sender.
1200	INFO	Expected delivery date updated.
1210	INFO	Duty and taxes paid online.
1214	INFO	Refund requested for duty and taxes.
1215	INFO	Refund issued for duty and taxes.
1216	INFO	Refund issued for duplicate payment of duty and taxes.
1220	INFO	Delivery preference - Front door.
1221	INFO	Delivery preference - Side door.
1223	INFO	Delivery preference - Garage.
1224	INFO	Delivery preference - Front desk or superintendent.
1225	INFO	Delivery preference - Deliver to post office.
1230	INFO	Redirection requested by shipper.
1232	INFO	Redirection requested.
1234	INFO	Redirection request cancelled by shipper.
1240	INFO	Item processed.
1241	INFO	Item processed.
1244	INFO	Item processed.
1245	INFO	Item could not be redirected.
1300	INDUCTION	Item accepted.
1301	INDUCTION	Item accepted at the post office.
1302	INDUCTION	Item accepted at the post office.
1303	INDUCTION	Return item accepted at post office.
1405	DELIVERED	Delivered to automated parcel locker.
1406	DELIVERED	Item picked up from automated parcel locker.
1407	ATTEMPTED	Item available for pickup.
1408	DELIVERED	Delivered. Contact customer service for copy of signature.
1409	DELIVERED	Delivered. Contact customer service for copy of signature.
1410	ATTEMPTED	Item on hold at recipient's request.
1411	ATTEMPTED	Business closed for the day. Item on hold for second delivery attempt.
1412	ATTEMPTED	Verifying recipient's address; possible delay.
1414	ATTEMPTED	Item rescheduled for delivery next business day.
1415	ATTEMPTED	Item being returned to sender. Incomplete address.
1416	ATTEMPTED	Recipient not located at address provided. Item being returned to sender.
1417	ATTEMPTED	Item refused by recipient. Item being returned to sender.
1418	ATTEMPTED	Item being returned to sender. Valid proof of age identification not provided.
1419	ATTEMPTED	Item was unclaimed by recipient. Item being returned to sender.
1420	ATTEMPTED	Item being returned to sender.
1421	DELIVERED	Delivered to recipient's front door.
1422	DELIVERED	Delivered to recipient's side door.
1423	DELIVERED	Delivered to recipient's back door.
1424	DELIVERED	Delivered at or in recipient's garage.
1425	DELIVERED	Delivered to superintendent, security, or concierge.
1426	DELIVERED	Delivered to recipient's parcel box.
1427	DELIVERED	Delivered to recipient's safe drop location.
1428	DELIVERED	Delivered to recipient's front door.
1429	DELIVERED	Delivered to recipient's side door.
1430	DELIVERED	Delivered to recipient's back door.
1431	DELIVERED	Delivered at or in recipient's garage.
1432	DELIVERED	Delivered to building superintendent or security agent.
1433	DELIVERED	Delivered to recipient's parcel box.
1434	DELIVERED	Delivered to recipient's safe drop location.
1435	ATTEMPTED	Notice card left indicating where and when to pick up item.
1436	ATTEMPTED	Notice card left indicating where and when to pick up item.
1437	ATTEMPTED	Notice card left indicating where and when to pick up item.
1438	ATTEMPTED	Notice card left indicating where and when to pick up item.
1441	DELIVERED	Delivered to community mailbox or parcel locker.
1442	DELIVERED	Delivered to community mailbox or parcel locker.
1443	ATTEMPTED	Attempted delivery. Item rescheduled for delivery next business day.
1444	ATTEMPTED	Delivery scheduled for next business day.
1450	ATTEMPTED	Item on hold at a secure facility; contact Customer Service.
1461	DELIVERED	Delivered to your concierge or building manager.
1462	DELIVERED	Delivered to your concierge or building manager.
1463	DELIVERED	Delivered to mailroom.
1465	DELIVERED	Delivered to mailroom.
1466	DELIVERED	Delivered to mailroom.
1467	DELIVERED	Delivered to mailroom.
1468	DELIVERED	Delivered to mailroom.
1469	DELIVERED	Delivered to mailroom.
1471	DELIVERED	Delivered to recipient's delivery partner.
1472	DELIVERED	Delivered to recipient's delivery partner.
1473	ATTEMPTED	Delivered to mailroom.
1475	DELIVERED	Delivered to mailroom.
1476	DELIVERED	Delivered.
1479	ATTEMPTED	Notice card left indicating where and when to pick up item.
1480	ATTEMPTED	Item redirected to recipient's new address.
1481	ATTEMPTED	Recipient not located at address provided. Item being returned to sender.
1482	ATTEMPTED	Item refused by recipient. Item being returned to sender.
1483	ATTEMPTED	Item cannot be delivered; more details to be provided.
1484	ATTEMPTED	Item on hold.
1487	ATTEMPTED	Item being returned to Canadian Customs for appeal of duties.
1488	ATTEMPTED	Notice card left indicating where and when to pick up item.
1490	ATTEMPTED	Item redirected to recipient's new address.
1491	ATTEMPTED	Recipient not located at address provided. Item being returned to sender.
1492	ATTEMPTED	Item refused by recipient. Item being returned to sender.
1493	ATTEMPTED	Item cannot be delivered; more details to be provided.
1494	ATTEMPTED	Item on hold.
1495	ATTEMPTED	Item being returned to Canadian Customs for appeal of duties.
1496	DELIVERED	Delivered.
1498	DELIVERED	Delivered.
1701	TO_RETAIL	Item available for pickup at post office.
1703	TO_RETAIL	Item in transit to post office.
1705	TO_APL	Item in transit to automated parcel locker.
20	SIGNATURE	Signature available.
21	SIGNATURE	Signature unavailable; verbal signature.
2101	INFO_TID	Waiting for COD Remittance return.
2300	INDUCTION	Item picked up by Canada Post.
2407	ATTEMPTED	Item available for pickup.
2410	ATTEMPTED	Item on hold at recipient's request.
2411	ATTEMPTED	Business temporarily closed; item on hold.
2412	ATTEMPTED	Verifying recipient's address; possible delay.
2414	ATTEMPTED	Item rescheduled for delivery next business day.
2500	TRANSFER_ITEM	Item processed.
2501	TRANSFER_ITEM	Item processed.
2600	RTS_LABEL_PROC	Item has been returned and is on the way to the sender.
2601	RTC_LABEL_PROC	Item is on the way to Canadian Customs.
2802	ATTEMPTED	International item was undeliverable. Item being returned to sender.
3000	INDUCTION	Electronic information submitted by shipper.
3001	INDUCTION	Item being returned to sender.
3002	INDUCTION	Return label created.
4000	INFO	International item mailed in origin country.
4100	INFO	International item processed in origin country.
4202	INFO_TID	International item has left the origin country and is on the way to Canada.
4310	INFO_TID	International shipment has arrived in a foreign country.
4311	INFO_TID	International item has arrived in a foreign country.
4330		Item presented to Import Customs.
4400	INFO	Item has been sent to customs in the destination country.
4450	INFO	Item returned to post from customs.
4500	INFO	International item released from customs to foreign postal administration.
4550	INFO	In transit to delivery office.
4600	INFO	Item has been received at the delivery office in the destination country.
4650	INFO	Item cannot be delivered; more details to be provided.
4700	ATTEMPTED	Item on hold.
4900	INFO	International item has arrived at transit destination.
4950	INFO	International item has been forwarded onwards to destination.
5201	FOR_REVIEW	International item released from customs for processing by Canada Post.
8901	INFO_TID	If destination country is Canada, then the description is: International item being forwarded to destination country. If destination country is not Canada, then the description is: International item has transited Canada and been forwarded to destination.
PR01_RECEIVED	PR01_RECEIVED	Shipment received at originating postal facility.