Manage organization

What’s an organization?

A consumer organization represents an association, such as a team or group.

Depending on your user role, you can use an organization to:

• Add users and permissions
• Manage users and permissions
• Remove users and permissions
• View API access, activity, and analytics 

Organization names

Each organization name is linked to a Canada Post business profile. The business and customer names and numbers are the same in both.

Please note: You can’t change or edit the organization name through ‘Manage organization’. To edit your organization name, you must change your business profile in your Canada Post My Profile.

Organization users

A user represents a team member within an organization. A user can own or belong to any number of organizations and have different levels of permissions to contribute, administer, or view details in each.

User roles and permissions

There are 3 possible user roles in a consumer organization. They include:

• Owner/Administrator
  Owns or administers the organization. An organization can have multiple administrators but only one owner.
• Developer
  Builds and manages apps in the developer organization.
• Viewer
  Views the app developer organization. 

Permissions and actions

Access your organization

Once signed in, your organization will appear in the utility navigation header on the Developer Portal homepage. If you belong to more than one organization, use the menu to select the organization you want to access.

Invite users to your organization

If you’re the owner or administrator of an organization, you can invite users to that organization.

To invite a user:

1. Go to the Developer Portal homepage.
2. Select the My organization menu.
3. Choose the organization you want to invite the user to. The organization summary page will open.
4. Press Invite.
5. Enter the user’s email address.
6. Under Assign roles, select Administrator, Developer, or Viewer.
7. Press Save.

An email will be sent to the specified address. The user will be added to your organization after they sign up.

Delete an organization

To delete an organization, you must:

• Be the owner of the organization
• Remain a member of at least one other organization

If you only belong to one organization, you must create a new one or join an existing one before you can delete it. Alternatively, you can delete your developer account entirely. 

You must be a member of at least one organization and be the owner of that organization to delete it.

To delete an organization:

1. Go to the Developer Portal homepage.
2. Select the My organization menu.
3. Choose the organization you want to delete.
4. Select Delete organization.
5. Press Delete.
6. Under Assign roles, select Administrator, Developer or Viewer.
7. Click Save.

Change organization owner

You can change the ownership of an organization only if you’re the owner or an administrator of that organization. The new owner must already be a member of the organization.  

To change an organization owner:

1. Go to the Developer Portal homepage.
2. Select the My organization menu.
3. Choose the organization you want to change ownership of.
4. Select Change organization owner.
5. Choose any existing user you want to transfer ownership to by using the dropdown.
6. Using the radio buttons, select a new role for the previous owner to become.
7. Press Save. 

Leaving the Developer Portal

To delete your developer account, you must be the account owner.

Please note: You can only delete your account if you own one organization or none. If you own multiple organizations, you must change the ownership of those organizations or delete them until only one remains.

 When you leave the portal:

• Your remaining organization and its associated data are deleted automatically.
• All members of that organization will immediately lose access to its apps and APIs. 

To leave the Developer Portal:

1. Select Portal settings in the top navigation.
2. Select Delete account.
3. Select Delete when the confirmation appears.